Managed Services

The field of artificial intelligence, and in particular GenAI, presents an array of challenges, from understanding the businesses that delivers value to implement governance that allows you to have trust in your adoption of AI. With a deep understanding of each industry's nuances, our experts offer human-led and tech-powered solutions that create a pathway to transformational AI-driven operations.

Find out more about our AI services here

Our cloud operations services provide end-to-end support for your cloud journey. We offer:

• Cloud migration services
• Cloud operations management across data, hybrid and multi-cloud environments
• Infrastructure management
• Automation
• Cloud security & optimisation
• Digital workplace services
• Cloud application maintenance and management

Effective customer management is a top priority for improving client satisfaction and operational efficiency. Our services include:

• Revenue Cycle Managed Services
• Customer Contact Management Services
• Debt management operations
• Claims management

In the digital age, securing your organisation against cyber threats is critical. Our cyber managed services focus on:

• Managed Cyber Defence
• Threat Detection
• Vulnerability Management
• High-volume security testing
• Forensics and analytics
• Managed identity governance
• Cloud security posture management

Harnessing data and digital technologies is essential for informed decision-making. Our services provide:

• Analytics and insight
• Data factory capabilities
• Reporting
• Environmental, social, and governance (ESG) management

Navigating the complexities of corporate secretarial, entity governance, and compliance services is essential for any successful business. Our services include:

• Registered Office and Company Secretary Roles
• Compliance Maintenance
• Banking and Investment Support
• Meeting Preparation and Facilitation
• Resolution Drafting
• Maintaining Shareholder and Other Statutory Registers

Compliance and risk management are paramount for maintaining regulatory standards and operational resilience. Our services encompass:

• Risk and controls execution testing
• Supply chain and third-party risk management
• Operational resilience
• Internal audits
• Compliance report management
• Enterprise Testing
• Regulatory Compliance
• Model Validation
• Engineering Operations Services

Optimising financial operations is crucial for sustaining business growth. Our finance managed services cover:

• Finance and accounting
• Financial planning and analysis
• Treasury management
• Lease accounting
• Actuarial services
• Annual statutory financial statements

Mitigating financial crime risks is vital for protecting your business's integrity. Our services include:

• Anti-money laundering (AML)
• Know your customer (KYC)
• Customer lifecycle management (CLM)
• Fraud Transaction Monitoring

Our human resources managed services simplify and streamline your HR operations. Our comprehensive offerings include:

• Payroll services
• Immigration support
• Range of workforce and human resources services designed to opmitise your HR functions.
• Recruitment and Selection
• Onboarding Process
• Policy Development
• Employment Legislation
• Skills Assessment and Training
• Performance Management and Reward
• Internal Communications and Employee Relations
• Conflict Management

It can be difficult for organisations to meet increased expectations with existing skills and resources. The emphasis is on seeing round corners and, because we recognise there is so much value in looking ahead, we're auditing the future now.

Read more about our internal audit services here.

Efficient supply chain management is essential for operational success. Our services focus on commercial and procurement management, ensuring that your supply chain processes are optimised and cost-effective, supporting your business objectives.

Our services are:

• Sustainability (non-financial) Reporting
• Check Your Value Chain
• Carbon Footprint Accounting

Managing tax obligations efficiently is a priority for maintaining financial health.

With access to PwC's global network, we offer unparalleled support for clients with international ambitions, providing digital expertise and global insight.

Read more on our tax services here

Organisations are becoming increasingly reliant on, andinterconnected with, third-party service providers. End-to-end entity risk is intensifying further, given the many core business and related IT activities outsorced. Effective third-party risk management is important for organisations to ensure service continuity, cybersecurity, regulatory adherence and alignment to strategic objectives. Failure to manage and mitigate third-party risks may lead to significant reputational and financial consequences.

Our third-party risk management managed services will respond and protect your organisation against the ever-increasing risk landscape in a cost-effective manner. We will provide:

• Initial and ongoing risk assessment of your third-party inventory through end-to-end risk domains
• Support by our automated technology
• Reporting dashboards tailored to your needs
• Real-time summary risk outputs

Business leaders prioritise effective change management to ensure smooth transitions during organisational changes. Our services include:

• Strategic PMO Managed Services
• Value Realization Managed Services
• People & Change Management Managed Services