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Outsourcing may be a powerful competitive weapon for organisations but it is certainly a double edge sword. When used strategically, it has the potential to make a material impact on the performance of the organisation when it goes wrong it can drag the organisation backward and leave it scarred.
At PwC Gibraltar we can assist clients in considering their outsourcing options with a view of allowing the leadership of the business to concentrate on its core business activities. The outsourcing lifecycle consists of 6 phases each with its own set of challenges